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Zoom User Training

Due to the recent increase of Zoom account requests and inquiries, the University would like to help better familiarize users with the product and its features. The vendor is hosting webinars to train JH users. Please register for either (or both) webinar(s) with the information below:

May 6, 2020, 2:00 PM Eastern Time / 11:00 AM Pacific Time

Register in advance for May’s training:


After registering, you will be able to download a calendar reminder, which holds the information to join the webinar, along with a reminder email the day before.

In the event you’re unable to make either training, the previous vendor hosted webinar is located on our Zoom Help page. You can learn more about Zoom by viewing the user guides and short video tutorials on Zoom’s support page, and for quick training sessions, peruse the below trainings and tutorials:

In the instance that you have not already obtained your account, Zoom accounts are provisioned through the JHU IT Service Catalog, login instructions are sent upon account activation.

NOTE: If you’re faculty / staff / instructor in one of the schools / divisions, please contact your school’s IT team directly to find out how to sign up for a Zoom account.

Please direct any questions to, and feel free to forward this information to anyone interested.